AI that converts browsers into buyers.

Turn every customer inquiry into a sale. Your AI Employee answers questions, provides product recommendations, and schedules consultations 24/7—driving more traffic and revenue to your store.

Hi! I'd like to book an appointment for next Tuesday.
Perfect! I can help you with that. What time works best for you?
Morning would be great, around 10 AM?
Great news! I've scheduled you for Tuesday at 10:00 AM. You'll receive a confirmation email shortly.
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AI for retail.

Relayo's AI Employee helps retailers convert more leads, book more consultations, and follow up on customers with minimal effort.

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New Lead - Phone Call
Hi! Can I schedule a test drive for this weekend?
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John Martinez - New Text
I'd like to schedule service for my vehicle...
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New Lead - Website Chat
Do you have any SUVs in stock?
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Lisa Thompson - Contact Form
Interested in trading in my current vehicle...

Capture every call, text, website chat, and social message in one inbox—ensuring customers get instant answers about products, availability, and store hours.

Relayo's AI Solution

AI for retail stores.

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Capture and convert more leads.

Instantly handle calls, chats, texts, and emails to qualify leads, answer product questions, and drive in-store or online sales—so no opportunity falls through the cracks.

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Become the store they choose.

Stay top of mind with automated follow-ups for new arrivals, promotions, and purchase reminders to turn customer moments into revenue opportunities.

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Turn calls into sales.

Your customers shouldn't wait on hold. Voice AI handles product inquiries, checks inventory, and drives customers to visit or purchase online.

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Consolidate all your leads into one inbox.

No more forgotten details, juggling calls, forms, and chats—just one inbox for all your leads.

Provide a better customer experience.

Your AI Employee creates delightful customer experiences 24/7 with context-aware, empathetic responses that always works towards sales and visits.

Turn leads into lifelong customers

Accelerate the retail shopping journey with your AI Employee.

Step one

Browsing

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Shopper is looking for products online or considering a purchase. They found your store and submitted their information.

Their message lands in your Relayo inbox. No matter if leads come from web, text, call, or email, your AI Employee responds instantly.

Step Two

Instant Response

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Shopper asks about products, availability, pricing, and store hours. They want to know if you have what they need.

AI replies instantly, day or night, with full context about your inventory and products. Answers questions and invites them to visit or shop online.

Step three

AI Engagement

AI doesn't just answer questions—it guides shoppers towards making a purchase or visiting your store.

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Shopper is engaged and ready to visit or purchase, with all their questions answered and confidence in your store.

Step Four

Sale-Ready Handoff

Your team greets shopper by name, ready with full context about their interests, thanks to the conversation shopper had with AI.

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Shopper makes a purchase and builds trust with your store—thanks to AI and the excellent service from your team.

Step Five

Proactive Re-Engagement

After purchase, AI requests a review, then proactively follows up with new arrivals, promotions, and related products.

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Shopper leaves a glowing review and, when new products they might like arrive, receives a timely message about them.

How it works

1

Detect intent from voice/text

ElevenLabs conversational AI understands customer intent, powered by n8n workflows.

2

Check availability in Google Calendar

Real-time calendar sync ensures accurate availability for bookings.

3

Create/modify event; send Gmail confirmation

Automatic calendar events with professional confirmation emails sent instantly.

4

Write/update Google Sheet "Appointments"

Every booking is logged and synced to your spreadsheet for easy tracking.

5

Post-visit SMS + review workflow

5★ ratings → Google Review link; otherwise collect private NPS feedback for improvement.

Dashboard preview

Production-ready agents

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Knowledge base syncing

Automatically sync and search your documentation, FAQs, and policies in real-time.

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Unified conversation context

Maintain context across all channels—calls, SMS, chat—for seamless customer experiences.

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Voice AI

Natural, conversational voice powered by ElevenLabs with human-like understanding.

Policy-compliant flows

Ensure all interactions follow your business rules, compliance requirements, and brand voice.

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Custom tools via n8n

Build custom workflows and integrations with n8n's powerful automation platform.

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Stress-test scenarios

Sandbox environment to test edge cases and ensure your agent handles any situation.

Integrate with every aspect of your tech stack

Give your AI the tools to succeed, backed by enterprise-grade security and seamless automation.

Google Calendar
Google Sheets
Gmail
Notion
Slack
Twilio
WhatsApp
n8n
Zapier
Shopify
Stripe
HubSpot

What our customers say

"Relayo has transformed how we handle incoming leads. We're booking 3x more appointments without adding staff."
Sarah Chen
Owner, Elite Auto Detail
+180% appointment bookings
"The voice AI sounds incredibly natural. Our customers don't even realize they're talking to a bot until we tell them."
Michael Rodriguez
Director, Radiant Wellness Spa
98% customer satisfaction
"We went from missing 40% of after-hours calls to capturing every single lead. The ROI was immediate."
James Patterson
CEO, QuickFix Plumbing
100% lead capture rate

See Relayo book your next 10 appointments automatically.

Get a demo